Compliance & Licenses
Licensed operation · Nayun Residential IP
Licenses
The operator holds the following licenses:
- ICP filing (see MIIT filing system)
- Value-added telecom business license (see MIIT)
Service Scope
Licensed international network access (enterprise SD-WAN, dedicated residential IPs, relay lines) for compliant business users only. Users must abide by the Usage Policy and applicable laws.
Refund Policy
7-day no-reason refund from payment success. See refund policy.
Invoicing
VAT invoices available; corporate bank transfer accepted for business customers.
Contracts (Enterprise)
Annual enterprise plans can sign a service contract. SLA terms apply as stated in the contract; statements on this page are general descriptions, not per-order guarantees.
Complaints
Complaints: [email protected] or open a ticket.